Last updated: February 2026 1. Scope and Provider These Terms of Service ("Terms") govern the contractual relationship between TVC Management GmbH, operating under the brand name SkyVisory ("SkyVisory", "we", "us"), and its clients ("Client", "you") in connection with the use of our consulting and advisory services. Provider: TVC Management GmbH Represented by Managing Director: Alexej Habinski Mühlenstr. 8a, 14167 Berlin, Germany E-Mail: alexej@skyvisory.de Commercial Register: Amtsgericht Berlin, HR 221343 B These Terms apply to all services provided by SkyVisory unless otherwise agreed in writing. Conflicting or deviating terms of the Client shall not apply unless expressly confirmed by SkyVisory in writing. 2. Services SkyVisory provides B2C growth consulting and advisory services to startups, scale-ups, and consumer brands. Our services may include, depending on the agreed engagement, the following: Growth strategy development and implementation Performance marketing analysis and channel scaling ROI optimisation (e.g. funnel optimisation, email marketing, conversion strategy, retention) Team and organisational structure consulting Fractional CMO advisory Strategy sessions, workshops, and online programmes (e.g. Product Growth Academy, Marketing Accelerator, Growth Team Accelerator) The specific scope of services for each engagement is defined in a separate service agreement, proposal, or order confirmation ("Service Agreement"). These Terms apply in conjunction with any such Service Agreement. 3. Conclusion of Contract A contract between SkyVisory and the Client is formed when: (a) SkyVisory sends a written offer or proposal and the Client accepts it in writing or by electronic means, or (b) SkyVisory confirms a booking made by the Client. Verbal agreements are not binding unless confirmed in writing. 4. Client Obligations The Client agrees to: Provide SkyVisory with all information, access, and materials reasonably necessary to perform the agreed services in a timely and complete manner. Designate a competent point of contact for the duration of the engagement. Ensure that any data or content provided to SkyVisory does not infringe third-party rights. Implement agreed recommendations and strategies at their own discretion and responsibility. SkyVisory provides strategic advisory and support — final business decisions remain with the Client. 5. Fees and Payment 5.1 Fees Fees are specified in the applicable Service Agreement. Unless stated otherwise, all prices are net amounts exclusive of applicable VAT. 5.2 Payment Terms Invoices are due and payable within 14 days of the invoice date, unless otherwise agreed in writing. For multi-month engagements, fees are typically invoiced monthly in advance. 5.3 Late Payment In the event of late payment, SkyVisory reserves the right to charge statutory default interest and to suspend services until outstanding amounts are settled. 5.4 Expenses Any reasonable out-of-pocket expenses (e.g. travel costs, software tools required for the engagement) will be invoiced separately and only with prior agreement of the Client. 6. Results and No Guarantee of Specific Outcomes SkyVisory provides consulting services based on proven methodologies and extensive experience. However, the success of growth strategies depends on numerous factors — including market conditions, the Client's execution, and external circumstances — that are outside SkyVisory's control. SkyVisory does not guarantee specific business results, revenue targets, customer acquisition numbers, or return on investment. All past results referenced in our marketing materials are illustrative and not a guarantee of future performance. 7. Intellectual Property 7.1 SkyVisory's IP All methodologies, frameworks, templates, tools, and materials developed or provided by SkyVisory remain the intellectual property of SkyVisory. The Client receives a non-exclusive, non-transferable licence to use any deliverables for their own internal business purposes. 7.2 Client's IP Any data, materials, or content provided by the Client to SkyVisory remains the property of the Client. The Client grants SkyVisory a limited licence to use such materials solely for the purpose of performing the agreed services. 7.3 Confidentiality Both parties agree to treat as confidential any non-public business information received from the other party and not to disclose it to third parties without prior written consent. This obligation survives termination of the contract for a period of three (3) years. 8. Term and Termination 8.1 Term The duration of the engagement is as specified in the applicable Service Agreement. 8.2 Ordinary Termination Unless otherwise agreed, either party may terminate a running engagement with 30 days' written notice to the end of a calendar month. 8.3 Extraordinary Termination Either party may terminate the contract immediately for good cause. Good cause for SkyVisory includes, in particular, the Client's failure to pay after a reasonable grace period or material breach of these Terms. 8.4 Effect of Termination Upon termination, the Client shall pay for all services rendered up to the date of termination. Any prepaid fees for services not yet rendered will be refunded on a pro-rata basis, unless termination is due to the Client's breach. 9. Limitation of Liability SkyVisory's liability for damages is limited to cases of intent and gross negligence. Liability for slight negligence is excluded, except in cases involving injury to life, body, or health, or the breach of a material contractual obligation (cardinal obligation). In the latter case, liability is limited to the foreseeable, typical damage. In no event shall SkyVisory's total liability exceed the total fees paid by the Client in the three (3) months preceding the event giving rise to the claim. 10. References and Testimonials The Client agrees that SkyVisory may reference the existence of the engagement and the Client's company name as a reference client, unless the Client objects in writing. SkyVisory will not disclose confidential business results without the Client's prior consent. 11. Data Protection SkyVisory processes personal data in accordance with its Privacy Policy and applicable data protection law (in particular the GDPR). Where SkyVisory processes personal data on behalf of the Client, the parties will enter into a Data Processing Agreement (DPA) as required by Art. 28 GDPR. 12. Changes to These Terms SkyVisory reserves the right to update these Terms from time to time. For existing clients, changes will be communicated in writing with reasonable notice. Continued use of our services after the effective date of changes constitutes acceptance of the updated Terms. 13. Governing Law and Jurisdiction These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is Berlin, Germany, provided the Client is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law. 14. Severability Should any provision of these Terms be or become invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the economic intent of the original. TVC Management GmbH · Mühlenstr. 8a · 14167 Berlin · alexej@skyvisory.de